Support
Something not working, an idea for a new item, or just want to say hi? We'd love to hear from you.
Email: support@honeydewhabits.app
Instagram: @honeydewhabits
We usually reply within a few days. If something went wrong, it helps a lot to tell us your iPhone model, iOS version and what you were doing when it happened.
Frequently asked questions
How do I keep my island when I get a new phone?
Open Settings in the game and use Save with Apple. Your habits, gold, items and islands are backed up to your account, and you can restore them on a new phone by signing in with the same Apple Account.
My reminders don't show up.
Check that notifications are allowed for Honeydew Habits in your iPhone's Settings → Notifications. Reminders only come on the days a habit is scheduled, and not when you've already completed or skipped it that day.
How do I restore a purchase?
Purchases are handled by Apple and linked to your Apple Account. Use Restore purchases in the game's settings, signed in with the same Apple Account you bought it with.
How do I cancel a subscription?
Subscriptions are managed by Apple: open the Settings app on your iPhone, tap your name → Subscriptions → Honeydew Habits → Cancel subscription. You keep access until the end of the period you've paid for.
How do I delete my account and data?
Open Settings in the game and choose Delete account. This removes your online account, friends list, shared island and cloud backup. Everything stored only on your phone is removed when you delete the app. You can also email us and we'll delete it for you.
Someone has an inappropriate name or island.
Please report it to us by email with their username, and we'll take a look. You can also remove them from your friends at any time.